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The UserLoop blog

Guides and playbooks for Shopify brands: surveys, attribution, AI analysis, and list growth.

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How to Optimize Your Use of Zero-Party Data

Zero-party data is one of the most important ways to get to know your customers today. It offers insight into customer preferences and choices and helps your online store brand better serve its audience. After all, if you don't know your customers and don't cater your products and services to their needs, you won't have a business for long.  Here at UserLoop, we know that getting answers to important marketing questions is essential, and even more important is getting that information directly

Product Update: March 2022

It's been a busy month at UserLoop. Here's a rundown of all the new features in the platform this month. You can now collect video responses from customers, create landing pages for surveys and upload your own custom CSV customer lists to send out surveys. Video Survey Questions Let users upload a video or record a selfie video in response to your survey questions. To get started with a video question, simply select the new 'Video' question type when adding questions to your survey. Idea

Resources

Shopify Checkout Hacks: Grow Conversions & Reduce Abandoned Carts

As a Shopify storefront, your goal is always to convert visitors into customers. One of the greatest challenges to any business owner is abandoned carts. Did you know: according to Baymard Institute, most online shopping carts are abandoned? On Shopify, every abandoned cart is a lost customer. Your Shopify checkout helps you accept orders and payments wherever you sell online. It is hard to tell whether you lost the customer due to competitors, or if they left due to poor customer satisfaction

Best Practice Ecommerce Survey Questions for Shopify Stores

Have you ever been on an awkward first date? The uncomfortable hello’s and lean in for hug/kiss/who knows! Then you sit at your candlelit table. As you wait for the waiter to come and take your order you frantically scan the menu. But you’re not reading the menu items, you’re racking your brain for a question to ask. Something to get the conversation flowing. I think it’s safe to say this date is going nowhere… And yet this is what creating Ecommerce survey questions for your Shopify Store c

Resources

How to integrate a screenshot API into your Bubble App

In this tutorial, I’m showing an example of how to build your own Internet Archive Wayback Machine type app using an external screenshot API. In the demo, you’ll see how you can enter a URL return a custom screenshot image - storing it directly to your Bubble database. Watch how to build your own Wayback Machine in Bubble If you want to test out the demo app yourself before getting started, you can give it a go here. Setting Up the Urlbox API in Bubble To get started, you’ll need to head ov

No-Code Tutorials

Transform your Shopify abandoned carts into sales with these conversion-boosting surveys

Have you ever visited a store, found a product you’re interested in, added it to your cart, then left without proceeding to checkout? So many people do this. And there are a plethora of reasons that shoppers abandon during the checkout process.  According to data from the Baymard Institute, the average car abandonment rate is 69.57%. So that's every 7 out of 10 of your shoppers that don’t complete their purchase. In other words… 7 lost opportunities to sell for every 10 customers in your sto

Shopify

Online Shopping & eCommerce Survey Questions

In the eCommerce space, businesses that adapt to the needs of the market are usually the ones that succeed. In order for a business to make those necessary changes, it's crucial that they collect data about every element of their customers' experiences. That’s where customer feedback surveys and questionnaires come in!  At UserLoop, we'll be explaining why customer feedback surveys are important and how you can create effective ones for your eCommerce business. We'll also throw in some example

Checkout Surveys

How To Get More Customer Feedback on Shopify

Do you find it hard to get your customers to provide feedback? Sick and tired of never knowing what your customers really think of you and your Shopify store? Getting Shopify customer feedback doesn’t have to be difficult. In fact, we’re going to show you the best ways to increase your Shopify customer feedback right in this article. So if you want to learn the following things, keep on reading: * How to ask your Shopify customers for feedback * What to ask you Shopify Customers when

Shopify

Compare your Shopify NPS score with top eCommerce brands like Amazon and Shopify

Every industry has an average NPS score. Some are lower than others. Some are higher than you might have thought. But knowing your own NPS score is the first step to getting the brand loyalty you need to grow your business. So today I want to show you what the top brands in eCommerce are doing to get the higher NPS scores. We’ll explore: * The top 10 eCommerce brands with the highest NPS scores including Amazon’s NPS score and Shopify’s NPS score * What’s the average eCommerce NPS Scor

Analysis

How to collect customer feedback on a Shopify Store

Are you looking for an easy way to boost your sales on your Shopify store? Did you know that any action you take to improve your conversions starts with understanding your customer’s opinions? And the only way to get that information is to ask for it. Simple surveys allow you to collect ultra-specific data you can use to make changes that will ultimately boost your conversions and sales. But do you know the best way to collect the customer feedback you need? If not, this post is for you. Tod

How to send transactional emails from Bubble using Postmark

If you’re building an online business, it’s likely you’re going to need to send your users all kinds of emails. Whether it’s the basics like welcome emails, password resets and billing invoices - or more advanced things like surveys and newsletters. Fortunately, there are some fantastic email providers out there which integrate perfectly with Bubble to allow you to send really good looking emails easily. There are two main platforms that I’ve had experience with integrating into Bubble - Send

No-Code Tutorials

How to track your Shopify NPS Score

You already know there are so many E-commerce metrics to track. But NPS scores are one of the most important. Nay, it may just be the most important. Because NPS Scores are so significant, we thought it was worth talking about how you can track your Shopify NPS score. It doesn’t matter what industry or niche you’re selling in, NPS applies to you. So in this short post, we’ll explain: * exactly what an NPS score is * why it matters to you * show you how to calculate your NPS score

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