The UserLoop platform

Apps that do the work themselves.

Surveys asks every customer why they buy. Contests brings you the customers you haven't met yet. Every answer is read for you, so you understand all your customers, not just a sample.

Understand

Surveys

Understand why customers buy

Seven survey types across checkout, email, popups, links, and QR. Questions are written for you, open answers are grouped automatically, and every result joins real Shopify order data.

  • 60%+ response rates at checkout
  • Channels grouped automatically, no manual tagging
  • Revenue and AOV for every answer
  • CSAT, loyalty, and video testimonials
Grow

Contests

Giveaways that grow your list and audience

Launch contests and sweepstakes in minutes. Bonus entry actions turn entrants into promoters, referral loops spread the word, and winners are drawn fairly.

  • 24 templates across 8 categories
  • 10 bonus actions: follows, shares, referrals
  • Set up from a single sentence
  • Klaviyo sync and winner management
Works like a teammate

Talk to every customer. Understand every answer.

UserLoop apps behave like teammates, not dashboards. They write the questions, launch the campaigns, read every response, and answer you in plain English wherever you work.

  • Survey questions written for you, tuned to your store
  • Open answers grouped into clean insights, no tagging
  • Contests configured from a single sentence
  • Ask your customer data anything from Claude, ChatGPT, or Cursor
One platform

Built on the same foundations

Each app installs separately from the Shopify App Store, so you only add what you need, and everything runs on the same UserLoop platform underneath.

Surveys
Shopify orders
Contests
One customer dataset
Ask anything
List sync

Survey answers and contest entries join Shopify order data in one customer dataset, ready to question in plain English or sync to Klaviyo.

Shopify-native

Both apps install in minutes, live in your Shopify admin, and work with your theme. No code required.

Does the work

Questions write themselves, answers read themselves, and contests set themselves up from one prompt.

MCP access

Chat with your customer data from Claude, ChatGPT, or Cursor through UserLoop's MCP servers.

If you're looking for actionable, data-driven insights to enhance customer satisfaction and boost profitability, UserLoop is an exceptional tool.
Jason Quey·Growth Lead at Aventon
UserLoop works great for running post-purchase surveys. Easy to setup and great AI features built in. By far the best support for any app/software that we use.
Micael JonesMicael JonesKraft Music
UserLoop gives us a TON of valuable information about our customers. The AI integration makes it easy to create questions and understand responses at scale.
Filip PejicFilip PejicCo-Founder at Pearly Drinks
Learn more about your customers with this powerful and simple to use platform. My only regret is that I didn't install it sooner!
Charlie BennettCharlie BennettCo-Founder at Pareto Athletics
Better together

Grow the audience, then understand it

Contests bring new customers in; surveys tell you what they think once they buy. Merchants running both close the loop: acquire with giveaways, convert with insight, and feed what they learn back into the next campaign.

0%+response rate at checkout
0contest templates
0.0Surveys rating on the App Store
Surveys rated 5.0 on the Shopify App Store

Start with one app. Grow into the platform.

Both apps are free to start and live in minutes.

Survey & Contest Apps for Shopify | UserLoop