UserLoop
Ecommerce Surveys

Make a survey in minutes, trigger it at the moment that matters

Ask at checkout, after delivery, on an abandoned cart, or after a cancellation, or send a one-off email survey whenever you need an answer. No code required.

6question formats
Zerocode required
$0credit card needed
Every touchpoint

Trigger surveys at the moment that fits the question

Pick the moment, not just the channel.

  • Order completed

    Ask right after checkout, while the purchase is still fresh.

  • Order arrived

    Follow up once the product is actually in the customer's hands.

  • Cart abandoned

    Find out what almost stopped a purchase before it's forgotten.

  • Order cancelled

    Learn why a customer backed out, not just that they did.

Rich response data

Every response comes with the order attached

Responses link to Shopify automatically, no manual matching.

  • See what they ordered

    Every response shows the products and order value behind it.

  • Order history included

    View a customer's full order history alongside their answers.

  • One click to Shopify

    Open the linked order directly from a response.

  • Ready-to-use question library

    Start from a library of best-practice questions built with CX experts and D2C brands.

Frequently asked questions

Surveys rated 5.0 on the Shopify App Store

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