Make a survey in minutes, trigger it at the moment that matters
Ask at checkout, after delivery, on an abandoned cart, or after a cancellation, or send a one-off email survey whenever you need an answer. No code required.
Rated 5.0 on the Shopify App Store · Free plan · No code needed
Trigger surveys at the moment that fits the question
Pick the moment, not just the channel.
Order completed
Ask right after checkout, while the purchase is still fresh.
Order arrived
Follow up once the product is actually in the customer's hands.
Cart abandoned
Find out what almost stopped a purchase before it's forgotten.
Order cancelled
Learn why a customer backed out, not just that they did.
Every response comes with the order attached
Responses link to Shopify automatically, no manual matching.
See what they ordered
Every response shows the products and order value behind it.
Order history included
View a customer's full order history alongside their answers.
One click to Shopify
Open the linked order directly from a response.
Ready-to-use question library
Start from a library of best-practice questions built with CX experts and D2C brands.
Rated 5.0 on the Shopify App Store · Free plan · No code needed
Frequently asked questions
Can I send a survey outside of these automatic triggers?
Yes. You can manually email a survey to any customer to collect feedback on demand, separate from the automatic order and cart triggers.
Does this require a developer to set up?
No. Install is code-free, and the free plan has no time limit and doesn't need a credit card.
Find out what your customers think
Ask how they found you, why they bought and what you could improve. Start with UserLoop Surveys for Shopify.