#FeedbackWeek Day 1: Say Hello to Discount Emails!

It's Day 1 of #FeedbackWeek, and we're all set to roll out the first of many fantastic features that we've designed to help you understand your customers better and grow your store's sales profitably.

We recently conducted some analysis on the impact of offering an incentive on survey response rates in our blog post "Boosting Response Rates: How Incentives Impact Post-Purchase Surveys," we learnt that surveys with incentives experienced a substantial 26% increase in response rates.

Customers were significantly more likely to complete surveys when offered incentives.

Based on this - we've taken our built in discount code generation feature a step further - by allowing you to automatically email a customer with the code once they've completed your survey.

Watch the demo video.

This not only rewards customers for their feedback but also helps boost your average order value (AOV). A branded email containing the customer's unique code is delivered straight to their inbox when they complete your survey.

AI assisted setup

Setting up UserLoop's Discount Emails is a breeze.

Head over to the 'Thankyou Page' tab in your UserLoop survey settings, and our AI assistant Survey Copilot will setup your discount email in under 30 seconds. We'll automatically generate a high performing email subject line and copy.

Customization options allow you to personalize the look and feel of the email with your brand's logo and colors, ensuring a cohesive and branded experience for your customers.

You can even generate multiple variants of copy for the email with Survey Copilot, simply press the 'Suggest a subject line' button to get more suggestions of high performing copy.

Flexibility and Customization

With UserLoop's Discount Emails, you have full control over when the reward email is sent after a customer completes the survey.

Tailor this timing to align with your customer journey and maximize engagement. Whether it's immediate delivery or a strategic follow-up, you have the power to choose.

Tracking and Preventing Coupon Abuse

Exactly like our existing 'Discount Code' feature which generates unique discount codes shown on the thankyou page, every code sent to the customer's inbox is unitue.

To stops the codes from being shared on coupon sites, as each code is individual to every customer and can only be used once.

This also enables precise tracking of redemption rates and provides valuable insights into the effectiveness of your survey campaign.

Driving Results and Increasing AOV

By leveraging the impact of incentives on response rates, UserLoop's Discount Emails drive higher survey completion rates and provide a deeper understanding of your customers' preferences, origins, and motivations.

Customers who receive incentives are not only more likely to complete the entire survey but are also motivated to place their next order, ultimately boosting your average order value.

According to our analysis, surveys with incentives experienced a substantial 26% increase in response rates. By automatically sending personalized discount codes to customers, you can expect higher survey completion rates and increased revenue.

Don't miss out on the opportunity to optimize your survey campaigns and build stronger connections with your customers. Get started with UserLoop's Discount Emails today and experience the difference it makes in your survey responses and overall customer satisfaction, it's available today on all paid plans. Sign up for an account here.