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#FeedbackWeek 2023

Announcements as part of our 2023 #FeedbackWeek

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Everything announced in UserLoop's #FeedbackWeek 2023

As the dust settles on our first ever #FeedbackWeek, we can't help but feel stoked! It's been a wild ride filled with innovation, all fueled by our mission to help businesses like yours understand their customers better. We spent each day unveiling new features, all built with the goal of empowering you with deeper insights, and shaping your survey experience to be more efficient, more insightful, and more fun.   Now, it's time to kick back and take you through a roundup of the game-changing up

#FeedbackWeek 2023

#FeedbackWeek Day 5: Connecting UTM data to survey responses.

Today marks the grand finale of our inaugural #FeedbackWeek, a week dedicated to unveiling a unique feature each day, designed to enhance your understanding of your customers. Our final reveal is something you've been waiting for, an innovation fueled by your feedback and insights. We've been closely listening to our merchants and their need to link survey responses with UTM data for a deeper understanding of their customer cohorts. This ability to cross-examine survey data with other analytic

#FeedbackWeek 2023

#FeedbackWeek Day 4: New layout and customization options for surveys

Welcome to day 4 of our first ever #FeedbackWeek, where we're launching new updates to the UserLoop platform every day - all with the mission of helping you understand your customers better. Today's update is all about our surveys - and giving you more control over how they look and feel. We've heard from a lot of merchants that sometimes you want to show all your survey questions at once, rather than one after another, so we're excited to announce Expanded Layout mode! Expanded Layout With

#FeedbackWeek 2023

#FeedbackWeek Day 3: Dive Deeper with Word Clouds

Welcome to Day 3 of our exciting #FeedbackWeek where we continue to unveil game-changing features in UserLoop every day. As we strive to help you gain deeper insights into your customers, we understand the importance of interpreting open-ended responses effectively. We know how tricky it can be to decipher patterns, identify key topics, and gather meaningful insights from a sea of textual responses. But what if we told you that we've got a tool that not only does that but also visually represe

#FeedbackWeek 2023

#FeedbackWeek Day 2: Introducing 'Benchmarks' to Optimize Your Survey Response Rates

Welcome to Day 2 of our first ever #FeedbackWeek where we're launching powerful new features in UserLoop every day.  We're really focussed on helping you understand your customers better, and a big part of that is making sure they're actually answering the questions you ask. It's not always easy to know how your survey is doing in terms of responses, how do you stack up against your competitors? Is there anything you could be doing to improve your response rates and hear from more customers? W

#FeedbackWeek 2023

#FeedbackWeek Day 1: Say Hello to Discount Emails!

It's Day 1 of #FeedbackWeek, and we're all set to roll out the first of many fantastic features that we've designed to help you understand your customers better and grow your store's sales profitably. We recently conducted some analysis on the impact of offering an incentive on survey response rates in our blog post "Boosting Response Rates: How Incentives Impact Post-Purchase Surveys," we learnt that surveys with incentives experienced a substantial 26% increase in response rates. Customers w

#FeedbackWeek 2023
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