Email surveys timed for a response, not just a send
Most post-purchase surveys get 3% response. UserLoop's 1-click design and send timing routinely clear 60%+, giving you first-party data straight from the customer.
Rated 5.0 on the Shopify App Store · Free plan · No code needed
A simple, 1-click design built to get answered
Conventional satisfaction surveys ask a lot for very little in return. UserLoop asks less, at a better moment.
Answer without leaving the inbox
Customers respond with one click, no separate page to load.
Sent at the moment that fits
Perfectly timed after purchase, while the experience is still fresh.
Six question formats
Multiple choice, open text, rating scales, and more, chosen per question.
Every answer comes with the order attached
Responses link back to Shopify automatically.
See what they ordered and spent
Every response carries the order's products and value.
Order history included
View a customer's order history and past responses together.
One click to the order in Shopify
Jump from a response straight to the linked order.
Ready-to-use question library
Start from a library of best-practice questions built with CX experts and D2C brands, instead of writing from scratch.
Rated 5.0 on the Shopify App Store · Free plan · No code needed
Frequently asked questions
How much better are the response rates, really?
Typical satisfaction surveys see 3–5% response. UserLoop customers typically see 60%+, thanks to send timing and a simple one-click answer design.
Do I need a credit card or a time-limited trial?
No. The free plan has no time limit and doesn't require a credit card to start.
Find out what your customers think
Ask how they found you, why they bought and what you could improve. Start with UserLoop Surveys for Shopify.